Hong Kong Business Basic / VDS emergency maintenance

  • 22nd December 2022
WHEN: 2022-12-23 02:00 ~ 05:00 HKT (UTC +8)WHAT: We confirmed some performance issues caused by misbehaving memory. We blame this on vibration caused by transport during data center reallocation. We have migrated VM influenced by this issue to another hypervisor. Your VM has been rebooted. We are sorry for the inconvenience.   Update: WHEN: ...
Continue reading

Hong Kong data center reallocation

  • 11th December 2022
We will relocate our devices to higher-grade data centers on 2022-12-12, 0130 HKT to supply better services. All Hong Kong-based products will be affected. We expect services to recover before 1800 HKT.
Continue reading

Payment Gateway Outage

  • 26th July 2022
Dear Customers,   We received multiple tickets regarding failure payment issues. So we removed all saved cards to solve this issue.   Please re-add your payment details in our system if you make payments by credit card/debit card.   If you are still experiencing payment issues, please submit a new ticket. We hope to solve the problem as ...
Continue reading

Notice: Hypervisor Software Update

  • 3rd April 2022

Dear Customers,


We just patched our hypervisor to solve IPv6 and VNC connection issues. Please reboot your VPS to enable these new features.


If you have any problem please feel free to contact us.


Best regards,

AperNet NOC

Continue reading