Hong Kong Business Basic / VDS emergency maintenance

22nd December 2022

WHEN: 2022-12-23 02:00 ~ 05:00 HKT (UTC +8)WHAT: We confirmed some performance issues caused by misbehaving memory. We blame this on vibration caused by transport during data center reallocation. We have migrated VM influenced by this issue to another hypervisor. Your VM has been rebooted. We are sorry for the inconvenience. Update: WHEN: ...

Hong Kong data center reallocation

11th December 2022

We will relocate our devices to higher-grade data centers on 2022-12-12, 0130 HKT to supply better services. All Hong Kong-based products will be affected. We expect services to recover before 1800 HKT.

Payment Gateway Outage

26th July 2022

Dear Customers, We received multiple tickets regarding failure payment issues. So we removed all saved cards to solve this issue. Please re-add your payment details in our system if you make payments by credit card/debit card. If you are still experiencing payment issues, please submit a new ticket. We hope to solve the problem as ...

Notice: Hypervisor Software Update

3rd April 2022

Dear Customers,

We just patched our hypervisor to solve IPv6 and VNC connection issues. Please reboot your VPS to enable these new features.

If you have any problem please feel free to contact us.

Best regards,

AperNet NOC

By Month

By Month

Support

Announcements

Hong Kong Business Basic / VDS emergency maintenance

Hong Kong data center reallocation

Payment Gateway Outage

Notice: Hypervisor Software Update

Support

By Month

By Month

Support

Announcements

Hong Kong Business Basic / VDS emergency maintenance

Hong Kong data center reallocation

Payment Gateway Outage

Notice: Hypervisor Software Update

Support

Generate Password