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Announcements

Service Recover: Hong Kong - ALL SERVICE

  • 30th December 2022

WHEN: Starting from 2022-12-30 18:00

WHAT: We have reconfigured our racks and recovered services influenced by our operation.

If your service is not back to life, please open a ticket or contact us directly.

We are really sorry for the inconvenience. We thank your support and patience.

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Maintenance: Hong Kong - ALL SERVICE

  • 30th December 2022
[Maintenance: Hong Kong - ALL SERVICE]WHEN: Starting from 2022-12-30 10:00 HKTWHAT: We found misconfiguration on server racks that holding our network and virtualization core, which caused several issues blocking operation. We need to unmount devices from these racks before reconfiguring these racks.The misconfiguration is caused by the previous ...
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Hong Kong Business Basic / VDS emergency maintenance

  • 22nd December 2022
WHEN: 2022-12-23 02:00 ~ 05:00 HKT (UTC +8)WHAT: We confirmed some performance issues caused by misbehaving memory. We blame this on vibration caused by transport during data center reallocation. We have migrated VM influenced by this issue to another hypervisor. Your VM has been rebooted. We are sorry for the inconvenience.   Update: WHEN: ...
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Hong Kong data center reallocation

  • 11th December 2022
We will relocate our devices to higher-grade data centers on 2022-12-12, 0130 HKT to supply better services. All Hong Kong-based products will be affected. We expect services to recover before 1800 HKT.
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